We will always strive to offer you the nearest available Boffin but the acceptance of your booking does not guarantee availability.
You will be given in advance the name and mobile phone number of the Boffin(s) attending your event. If you have any concerns on the day, do not hesitate to call the Boffin if the office is closed. Boffins must keep to a time schedule and appreciate your guests being ready at the appointed time.
Should you have any documentation requirements relating to Presenter Identification, DBS, Public Liability Insurance, Risk Assessments etc., these must be requested a minimum of two weeks before the presentation.
We require a covered table, minimum of 1.2m (4ft) long and access to a sink with running water.
Please be aware that there is an inherent risk with popcorn that some of the kernels will not pop and this presents a hazard to teeth. Please ensure your guests are aware of this as we cannot be responsible for any injuries.
We will always do our best to ensure that dry ice is delivered in time but we are dependent on third parties over whom we have no control and therefore we cannot guarantee or be financially responsible for late or non-deliveries.
All adults are most welcome to sit in on the presentation, but a minimum of one adult must be present at all times. If there are several adults, we do request that they respect the presenter and remain quiet.
We reserve the right to publish any user-submitted comments, images and feedback.
We operate a Money Back Guarantee. We hope this will never happen, but if you are unhappy with the presentation or the presenter please stop the Boffin within 30 minutes of the start. Tell him/her that you are dissatisfied and the reason for it. We will refund in full whatever you have paid us for the presentation as well as any costs paid to us for mileage.
Cancellations within 30 days are subject to a 50% cancellation fee. Cancellations within 15 to 0 days are subject to a 75% cancellation fee.
The right is reserved to charge a late payment fee and interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. Additionally, a correspondence charge of £5.00 per letter, email or phone call necessitated by the non-payment of our account, may be charged at the Company’s discretion.
Our address for correspondence is: Science Boffins (Barnet) Ltd, Devonshire House, Manor Way, Borehamwood, WD6 1QQ. The company is registered in England, number 6912483.
Alterations to these conditions will only be accepted if confirmed in writing by us.
We want you to have as much fun as we will do presenting your event. If you have any concerns, please contact us. Should you have any complaints we will do our best to resolve them. However, if it is ever needed, our complaints procedure is available on request.